[Missouri-l] Fw: [CCB-L] Walt Disney World Device's audio feature helps blind visualize rides
Terrie Arnold
tarnold2 at kc.rr.com
Sat Apr 18 06:01:47 CDT 2009
for all of you going to the mouse
land in florida
----- Original Message -----
From: "John Gassman"
<johngassman at roadrunner.com>
To: "CCB List"
<ccb-l at googlegroups.com>
Sent: Friday, April 17, 2009 10:10
PM
Subject: [CCB-L] Walt Disney World
Device's audio feature helps blind
visualize rides
>
> Hi,
> thhis is a similar service I
> evaluated here at disneyland a
> couple of
> months ago.
>
> John
>
> Walt Disney World Device's audio
> feature helps blind visualize
> rides
> -- OrlandoSentinel.com
> Heard but not seen at Disney:
> Device helps blind visualize
> rides
> Disney adds audio for the blind
> to attraction device that has
> captions for deaf patrons
> Jason Garcia | Sentinel Staff
> Writer
> April 16, 2009
>
> "Audio description" is the
> latest feature of a proprietary,
> wireless
> system Disney initially created
> for disabled guests. (WALT
> DISNEY
> WORLD / April 15, 2009)
>
>
>
> Walt Disney World has rolled out
> a first-of-its-kind service
> designed
> to let even blind guests "see"
> its famed attractions.
>
> Called "audio description," the
> service provides visually
> impaired
> vacationers with a narrative
> depiction of the scenes that
> unfold as
> they move through rides such as
> the Magic Kingdom's Haunted
> Mansion
> or Pirates of the Caribbean.
>
> It is the latest feature added
> to a proprietary, wireless
> system that
> Disney World initially developed
> to help disabled guests. The
> system
> also includes features for deaf
> and hard-of-hearing guests, such
> as
> amplified sound and hand-held
> captions.
>
> "We want to make our rich
> stories available to everyone,"
> said Greg
> Hale, vice president of
> worldwide safety and
> accessibility for Walt
> Disney Parks and Resorts.
>
> But it has also become something
> of a side business for Disney.
>
> Through a three-year contract
> that was recently renewed,
> Disney
> licenses the technology to
> Houston-based Softeq Development
> Corp.,
> which markets the system to
> everyone from other tourist
> attractions
> to timber companies.
>
> The system relies on a series of
> remote, infrared sensors and a
> durable, hand-held device
> initially built to withstand
> drops to the
> ground, rain and other liquid
> intrusion, and all manner of
> other
> punishment dished out during a
> day in a theme park.
>
> Customers include the World of
> Coca-Cola museum in Atlanta,
> where a
> former general manager and the
> current attractions manager are
> former
> Disney World executives, and the
> Hall at Patriot Place in
> Foxborough,
> Mass., a hall of fame dedicated
> to the New England Patriots
> football team.
>
> Both of those attractions, like
> Disney World, use the system to
> provide services to deaf and
> blind visitors.
>
> But other types of companies are
> also interested in buying the
> hand-held unit itself, which
> Softeq sells as the rugged
> "Durateq."
>
> Trey Litel, Softeq's vice
> president of sales and
> marketing, said
> Softeq markets the device to
> forestry and oil companies,
> industrial-safety businesses and
> even restaurants interested in
> point-of-sale systems that allow
> servers to run credit-card
> transactions right at their
> customers' tables.
>
> Disney earns royalties on the
> software, which it has patented,
> and on
> the hand-held devices, which it
> developed jointly with Softeq.
>
> Both companies declined to say
> how much the royalties amount
> to, but
> the potential market is
> significant: For example, Softeq
> hopes to
> cultivate clients from among
> more than 14,000 museums across
> the country.
>
> Disney first introduced its
> version of the hand-held device
> in 2005,
> but it took company engineers
> much longer to perfect the
> audio-description feature. The
> descriptions must be perfectly
> synchronized to avoid
> interrupting an attraction's
> primary narration.
>
> Engineers had to make various
> changes along the way. Tests
> revealed,
> for instance, that blind guests
> were uncomfortable using the
> original, two-ear headphones
> because they depend on their
> sense of
> sound to guide themselves
> around. So Disney replaced the
> headphone
> with a single earpiece, which
> allows a guest to leave the
> other ear
> unobstructed.
>
> The system's narration also had
> to be carefully selected and
> produced
> to distinguish it from the other
> audio encountered in a Disney
> attraction.
>
> For example, in the Haunted
> Mansion, where all riders listen
> to a
> ghoulishly themed male voice,
> the audio description produced
> by the
> hand-held device is provided by
> a female voice speaking in even
> tones.
>
> Disney rolled out the audio
> descriptions earlier this
> spring, just
> before the Easter rush. The
> company says it is now working
> on
> expanding the service to include
> descriptions of outdoor areas in
> its
> theme parks.
>
>
>
> John Gassman
> mailto:johngassman at roadrunner.com
> Recognition Of The Problem is
> 51% Of The Solution
>
>
> --~--~---------~--~----~------------~-------~--~----~
> 74 years of serving the blind of
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